Prada Group Client Advisor

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Location
ParisÎle-de-FranceFrance
Posted
May 28, 2025

About Prada Group

The Prada Group, established in 1913 in Italy, is synonymous with excellence and innovation. As a prestigious conglomerate, it encompasses iconic brands such as PRADA, Miu Miu, Church’s, Car Shoe, and Pasticceria Marchesi. Operating in over 45 countries, the Group prides itself on a diverse workforce representing more than 100 nationalities, fostering a creative and international work environment.

Join the Prada Group in Paris as a Client Advisor. This role involves maximizing sales and providing exceptional luxury customer experiences. Fluent English required.

Role & Responsibilities

  • Serve as a brand ambassador, embodying and promoting the Prada philosophy and values to clients.
  • Maximize individual and team sales by providing an extraordinary luxury customer experience.
  • Capture and manage customer data in the CRM to foster personalized client relationships and loyalty.
  • Embrace and promote an Omni Channel mindset.
  • Collaborate effectively with colleagues to ensure a consistent and exceptional customer experience.
  • Engage in cross-selling across departments to achieve sales targets and KPIs.
  • Stay informed about fashion trends and competitors.
  • Demonstrate comprehensive brand and product knowledge.
  • Address customer complaints effectively, involving management when necessary.
  • Maintain high standards of shop floor and visual displays, adhering to operational guidelines.
  • Contribute to store security and prevent product thefts.

Skills

Passion for sales and retail environments. Interest in luxury fashion, art, and design. Ability to build long-lasting client relationships. Strong teamwork and independent work capabilities. Excellent communication and interpersonal skills. Ambition, resilience, and a results-driven mindset. Fluency in English, with additional languages being advantageous.

Experience

Experience in luxury retail or a related field, with a proven ability to build client relationships and achieve sales targets.

Workplace

The successful candidate will be located in Paris, Île-de-France, France.

Benefits

Working in a dynamic and international environment with opportunities for professional growth.

Culture

Prada Group values creativity, diversity, and the pursuit of excellence. The company fosters an inclusive workplace where talent and passion are recognized and nurtured, contributing to both individual and collective success.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.