Christian Dior Retail Manager - Travel Retail

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Location
Mexico CityCiudad de MéxicoMexico
Posted
Jan 24, 2026

About Christian Dior

Parfums Christian Dior, a distinguished entity within the Perfumes & Cosmetics division, operates under the prestigious LVMH conglomerate. Renowned for its commitment to luxury and innovation, Dior offers an unparalleled environment for professional growth and excellence in the beauty industry.

Join Parfums Christian Dior in Mexico City as a Retail Manager - Travel Retail. Oversee business development and drive retail teams in Mexico and the Caribbean.

Role & Responsibilities

  • Drive sales growth and achieve objectives through strategic management of points of sale (POS).
  • Monitor commercial activity against key performance indicators (KPIs).
  • Tailor retail strategies for each airport location based on performance, targets, and local challenges.
  • Implement retail strategies and update Top Door Plans regularly.
  • Set team targets to motivate and align with brand ambitions.
  • Manage profit and loss (P&L), ensuring profitability and return on investment (ROI).
  • Uphold brand image and execute product launches comprehensively.
  • Report sales and results to management using PBI & Simplifield dashboards.
  • Lead, coach, and motivate Airport Managers and Beauty Consultants, providing clear vision, objectives, and best practices.
  • Develop skills and capabilities through performance reviews and training.
  • Build succession plans for long-term team growth.
  • Oversee recruitment and talent retention.
  • Ensure optimal staffing levels within budget and business needs.
  • Conduct field visits, coaching, and appraisals for Beauty Consultants.
  • Manage freelance coverage, planning, and budget.
  • Collaborate with Area Manager to plan and manage field coach visits.
  • Guarantee an outstanding client experience across all POS.
  • Drive and support the implementation of retail digital tools.
  • Analyze key client experience indicators.
  • Ensure operational excellence in POS and act as the key liaison between HQ and the field.
  • Serve as the primary reference for Airport Managers regarding boutique and department store operations.
  • Maintain efficient communication with Mexico Subsidiary teams and Dior TR HQ Miami.
  • Lead POS openings and related processes.
  • Identify, consolidate, and report operational needs/issues and facilitate their resolution.
  • Coordinate with Area Manager and Avolta teams for efficient order tracking and stock processing.
  • Implement visual merchandising (VM) guidelines and collaborate closely on all VM topics.
  • Supervise and execute promotional activities defined by marketing.
  • Build and maintain strong relationships with Avolta teams across Mexico and the Caribbean.
  • Foster collaboration with local Avolta operations on team management, stock/tester flows, goal alignment, and event preparation.
  • Identify opportunities for management to negotiate with retailers or landlords.
  • Acculturate Avolta operations to PCD's values, vision, and ambition.

Qualifications

  • Minimum 5 years of sales management experience in a retail environment.

Skills

Effective communication and exceptional interpersonal skills. Strategic and analytical thinking to drive business success. Strong management and leadership abilities. Client-focused with a priority on satisfaction. Extensive knowledge of figures to analyze data and draw valuable insights. Ability to work independently and manage multiple tasks simultaneously. Aptitude for using digital tools to optimize business processes and customer experience. Proficiency in English and Spanish, both written and verbal. Exceptional negotiation skills in business dealings.

Experience

Preferably 5 years of sales management experience in a retail environment.

Workplace

This position is based in Mexico City, Ciudad de México, Mexico.

Benefits

Competitive benefits package including opportunities for professional development and career advancement within a leading luxury brand.

Culture

Parfums Christian Dior fosters a culture of innovation, excellence, and luxury. As part of the LVMH family, the company values creativity and leadership, providing a dynamic environment where employees are encouraged to grow and excel in their careers.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.