Christian Dior Retail Excellence Director

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Location
Mexico CityCiudad de MéxicoMexico
Posted
Sep 2, 2025

About Christian Dior

Parfums Christian Dior, a prestigious name in the luxury perfumes and cosmetics sector, operates under the esteemed umbrella of LVMH, a global leader in luxury goods. Renowned for its commitment to excellence and innovation, the brand offers a dynamic and inspiring work environment for those passionate about luxury retail.

Join Parfums Christian Dior in Mexico City as a Retail Excellence Director, leading retail strategy and operations in the luxury sector.

Role & Responsibilities

  • Drive sustained growth in a competitive retail environment, balancing short-term results with long-term strategic development.
  • Establish and monitor ambitious sales targets across 100+ points of sale, ensuring annual goals are met.
  • Optimize and implement retail tools, monitoring and improving retail performance indicators.
  • Lead and inspire multi-generational teams, fostering a culture of high performance and accountability.
  • Develop and implement training strategies in collaboration with the Retail & Education team to elevate service and sales skills.
  • Ensure consistency and excellence in the customer journey, adhering to Maison standards.
  • Manage retail and training budgets efficiently to maximize ROI.
  • Build and maintain strong relationships with customers and key stakeholders, negotiating favorable conditions.
  • Track and analyze retail indicators to make informed strategic decisions.

Qualifications

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Minimum of 10 years of experience in leadership positions within the commercial area, preferably in luxury retail.
  • Demonstrable experience managing large sales teams (300+ people).
  • In-depth knowledge of the retail market and consumer behavior.

Skills

Excellent communication, negotiation, and influencing skills. Strategic vision and execution excellence. Inspirational leadership and talent development. Customer-centric mindset with luxury retail sensitivity. Strong business acumen and financial management. Agility, adaptability, and innovation orientation.

Experience

Minimum of 10 years in leadership roles within the commercial sector, with a preference for luxury retail experience.

Education

Bachelor's degree in Business Administration, Marketing, or related field.

Workplace

This position is based in Mexico City, Ciudad de México, Mexico.

Benefits

Competitive benefits package including opportunities for career advancement, professional development, and a dynamic work environment.

Culture

Parfums Christian Dior fosters a culture of innovation, luxury, and excellence, emphasizing a customer-centric approach and high performance. The brand values inspirational leadership and talent development, ensuring a supportive and dynamic workplace.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.