Alexander McQueen Client Advisor

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Location
ShanghaiShanghaiChina
Posted
Jul 21, 2025

About Alexander McQueen

Alexander McQueen, a distinguished brand under the Kering Group, is renowned for its avant-garde designs and exceptional craftsmanship. As part of Kering, a global luxury group, Alexander McQueen benefits from a rich heritage of creativity and innovation, providing an inspiring environment for professionals seeking to excel in the luxury fashion industry.

Join Alexander McQueen in Shanghai as a Client Advisor, where luxury meets innovation. Be part of Kering Group's prestigious brand and elevate your career in the fashion industry.

Role & Responsibilities

  • Execute all in-store sales activities, ensuring high-quality service and cultivating client relationships.
  • Represent the brand and convey its image to customers, maximizing customer satisfaction.
  • Maintain an excellent shopping experience for customers at all times.
  • Participate in sales and product displays across all categories.
  • Monitor inventory levels to maximize sales opportunities.
  • Proactively utilize VIP data to promote the brand and products.
  • Ensure consistent pre-sale and post-sale service levels to maintain customer satisfaction and loyalty.
  • Handle customer complaints appropriately, seeking managerial assistance when necessary.
  • Communicate customer feedback to management promptly.
  • Stay updated on fashion trends and competitive landscape through various channels.

Qualifications

  • 1-2 years of experience in luxury brand sales.
  • Strong sense of responsibility and proactive work attitude.
  • Excellent sales initiative and customer service awareness.
  • Candidates with more experience may be considered for a senior sales position.

Skills

Exceptional communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in using customer relationship management systems. Ability to work collaboratively in a team-oriented environment.

Experience

1-2 years of relevant experience in luxury brand sales.

Workplace

This position is based in Shanghai, Shanghai, China, within easy reach of Shanghai.

Benefits

Employees at Alexander McQueen enjoy opportunities for professional growth and development within the Kering Group, a commitment to fostering internal mobility, and a diverse and inclusive work environment.

Culture

Alexander McQueen, part of the Kering Group, prides itself on a culture of excellence and innovation. The company values diversity and inclusivity, believing that varied perspectives enhance creativity and enrich the workplace. Employees are encouraged to develop their leadership skills and realize their full potential in a dynamic and fulfilling environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.