Loewe Client Advisor

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Location
BerlinBerlinGermany
Posted
Dec 9, 2024

About Loewe

LOEWE, a prestigious luxury house founded in Spain in 1846, is renowned for its dedication to craftsmanship and cultural heritage. As part of the LVMH group, LOEWE has been under the creative direction of Jonathan Anderson since 2013, focusing on an intellectual yet playful approach to fashion. The brand is celebrated for its vibrant Spanish lifestyle and unparalleled expertise in leather, making it a prominent name in the luxury fashion industry.

Join LOEWE in Berlin as a Client Advisor. Engage clients with exceptional service and contribute to a dynamic team in the luxury fashion industry.

Role & Responsibilities

  • Achieve individual and store sales objectives.
  • Provide exceptional and memorable client experiences through engaging interactions.
  • Develop and maintain long-lasting client relationships.
  • Communicate regularly with clients via email, phone, and personalized notes.
  • Master and convey the brand's history and heritage.
  • Showcase product categories through knowledge and storytelling.
  • Expand and update the client book using company tools.
  • Collaborate effectively as a team player to meet store objectives.
  • Participate in visual merchandising according to LOEWE's standards.
  • Maintain products efficiently and securely both front and back of house.
  • Support inventory management and other back of house tasks.
  • Adhere to company policies, including grooming and behavior standards.

Qualifications

  • Proven experience in achieving individual and team goals.
  • Experience in a customer-centric role.

Skills

Deep interest in fashion, art, and culture. Inclusive and open-minded approach. Confident, service-oriented, adaptable, and empathetic style. Effective communication skills for client portfolio management. Results-driven with a commercial mindset. Fluency in English and German.

Experience

Experience in a similar customer-centric role is required.

Workplace

This position is based in Berlin, Berlin, Germany.

Benefits

Opportunity to work in a fast-moving and ambitious company with passionate individuals.

Culture

LOEWE fosters a culture of creativity and innovation, deeply rooted in its rich legacy of craftsmanship. The brand values artisanal techniques and supports contemporary art and culture, creating an environment where employees can thrive and contribute to the brand's ongoing narrative.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.