Hermès Retail Sales Associate

Closed The candidacy window for this position at Hermès has closed.

While this position is no longer receiving submissions as of April 2, 2026, we invite you to explore further opportunities at Hermès or browse all open roles.

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Location
China
└Shanghai
└Shanghai
Employment
Full-Time
Seniority
Entry-Level
Posted
Mar 6, 2026

About Hermès

Hermès, a distinguished name in luxury fashion, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, the brand is committed to maintaining the highest standards of quality and innovation, offering a unique and prestigious work environment.

Join Hermès in Shanghai as a Retail Sales Associate, delivering exceptional service in luxury fashion. Apply now for this prestigious role.

Role & Responsibilities

  • Provide exceptional customer service and personalized shopping experiences.
  • Maintain product knowledge to assist customers effectively.
  • Ensure the store is visually appealing and merchandise is displayed according to brand standards.
  • Process transactions accurately and efficiently.
  • Support inventory management and stock replenishment.

Qualifications

  • Previous experience in luxury retail or customer service.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Attention to detail and a passion for luxury fashion.

Skills

Customer service excellence Product knowledge Sales techniques Communication skills Team collaboration

Experience

At least 1-2 years of experience in luxury retail or a similar customer-facing role.

Education

High school diploma or equivalent.

Workplace

The successful candidate will be located in Shanghai, Shanghai, China.

Culture

Hermès is celebrated for its commitment to artisanal craftsmanship and a heritage of luxury. The brand fosters a culture of creativity, excellence, and a deep respect for tradition, making it a coveted place to work for those passionate about fashion and quality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.