Church's Back of House Specialist

About Church's

Church's, a distinguished brand under the Prada Group umbrella, is renowned for its exquisite craftsmanship and timeless design. The Prada Group, established in 1913 in Italy, is a global leader in luxury fashion, encompassing iconic brands such as PRADA, Miu Miu, and Church’s. Operating in over 45 countries and employing a diverse workforce from more than 100 nationalities, the group is committed to fostering a creative and innovative environment, valuing the talent and passion of its employees.

Role & Responsibilities

• Coordinate with HQ Operations Office to manage and supervise all operational procedures, ensuring alignment and timely support.
• Guarantee efficient warehouse navigation and implement effective goods storage systems.
• Ensure product care and protection in accordance with company guidelines.
• Manage daily goods receipt and storage, optimizing timing efficiency for sales floor preparation.
• Prepare shop-to-shop and returns transfers, adhering to company guidelines and timelines.
• Oversee the flow of E-Commerce orders, ensuring service level requirements are met.
• Handle the flow of damaged, non-sellable, and consignment products.
• Ensure boutique operations are efficient, managing non-merchandise supplies such as stationery and uniforms.
• Organize packaging and stationery both physically and within IT systems.
• Collaborate with local facilities for maintenance and cleaning operations.
• Identify and report security and health & safety hazards, sharing concerns with the Store Manager.
• Address in-store IT issues, escalating as necessary.
• Supervise corporate mobile usage, ensuring devices and apps function correctly.
• Monitor after-sales, pre-sales, and product return processes.
• Manage the flow of gifts and organize display/window objects.
• Handle Prada Group staff clothing allowances.
• Ensure proper protection and packaging of products for in-store and transfer purposes, including E-Commerce shipments.
• Adopt company guidelines in the event of theft, ensuring proper communication and documentation.
• Investigate system negatives promptly.
• Manage product flow and related documentation, recording movements in the IT system.
• Plan and execute physical and cycle inventories with the Store Manager, adhering to company timelines to prevent losses.
• Support warehouse activities related to sales.
• Ensure warehouse security and cleanliness.
• Maintain relationships with providers.
• Update and organize the archive monthly.
• Comply with KPI updates, guidelines, and procedures from Store Operations Manager, Store Manager, or Headquarters.
• Supervise payment procedures and assist sales staff with problem resolution, involving the Store Manager if needed.
• Support administrative activities such as petty cash and deposits.

Qualifications

• Experience in stock management
• Experience in a luxury or premium retail environment

Skills

Experience

Previous experience in stock management and luxury or premium retail environments is required.

Workplace

Benefits

Employees benefit from a dynamic and international work environment, opportunities for professional growth, and the chance to work with a prestigious luxury brand.

Culture

Church's, as part of the Prada Group, offers a creative and international workplace culture that values curiosity, excellence, and the professional growth of its employees. The company fosters an environment where diverse talents are celebrated and innovation is encouraged.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.