Cheval Blanc In-Room Dining Chef de Rang

About Cheval Blanc

Cheval Blanc, part of the esteemed LVMH conglomerate, is renowned for its commitment to luxury and excellence in hospitality. The brand offers an unparalleled experience, blending creativity, exclusivity, and the art of receiving guests with exceptional craftsmanship.

Role & Responsibilities

• Ensure guests' first and last impressions are positive by maintaining professionalism in appearance and demeanor.
• Possess comprehensive knowledge of Food & Beverage offerings, including special experiences, resort facilities, and In Villa Dining standards and quality.
• Master the menu, beverages, and wine offerings, demonstrating proficiency in upselling and wine sales.
• Utilize suggestive selling techniques to enhance revenue and provide thorough assistance to guests regarding general inquiries and special orders.
• Collaborate closely with the Room Service team to achieve the highest quality for the division.
• Embody the four values of Hotel Pitrizza: creativity, exclusive privacy, craftsmanship, and the art of receiving.
• Advance the service philosophy of Hotel Pitrizza, focusing on flair, respect, pride, attention to detail, and genuine kindness.
• Maximize In Villa Dining revenue through innovative upselling techniques and the promotion of special guest activities.
• Ensure Room Service operations function effectively as a cohesive team to provide seamless service across all operations.
• Maintain timely, accurate, and complete communication with Sommeliers and Receptionists.
• Demonstrate a strong understanding of people and a genuine interest in the food and beverage sector.
• Maintain consistent performance standards, regardless of operational busyness.
• Respect guest privacy when accessing guest floors.
• Ensure a clean and elegant appearance at all times.
• Familiarize with all electrical and mechanical equipment, observing safety precautions during use.
• Ensure mise-en-place is complete before maintenance.
• Handle all phone calls and reservations with minimal supervision in the absence of a Hostess or as needed.
• Take orders and clear trays and other dining utensils from guest villas if they belong to In Villa Dining.
• Perform setting, cleaning, and resetting of trays and equipment.
• Report maintenance failures.
• Recognize regular guests.
• Responsible for mise-en-place before opening.
• Be aware of guest allergies and preferences, ensuring this information is communicated to all ambassadors.
• Ensure food and service quality meets established standards.

Qualifications

• Minimum 3 years of experience in a similar role in luxury hospitality.

Skills

Experience

A minimum of three years of experience in a similar role within luxury hospitality is required.

Workplace

Benefits

The role offers the opportunity to work in a prestigious luxury environment, fostering personal growth and professional development within the hospitality industry.

Culture

Cheval Blanc fosters a culture of creativity, exclusivity, and the art of receiving, with a focus on craftsmanship and genuine hospitality. Employees are encouraged to embody the brand's values of flair, respect, pride, and attention to detail, contributing to a refined and elegant workplace atmosphere.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.