Yves Saint Laurent Department Manager

About Yves Saint Laurent

Saint Laurent, a prestigious name in the luxury fashion industry, was established in 1961 and is renowned for pioneering the concept of luxury ready-to-wear with its iconic 'Rive Gauche' line. As part of the Kering Group since 1999, Saint Laurent continues to lead the fashion world under the creative direction of Anthony Vaccarello. The brand offers an extensive range of collections, including women's and men's ready-to-wear, shoes, bags, small leather goods, jewelry, scarves, ties, and eyewear.

Role & Responsibilities

• Manage a team of Client Advisors dedicated to a specific product category, ensuring alignment with qualitative and quantitative objectives.
• Foster a harmonious, motivating, and stimulating work environment.
• Identify team talents and areas for improvement, implementing action plans in line with Saint Laurent standards.
• Handle complex managerial situations with composure.
• Challenge existing procedures to ensure professional efficacy.
• Develop and promote the company's culture both internally and externally.
• Ensure compliance with safety standards, internal requirements, and legal regulations.
• Enhance client engagement using available tools and foster customer loyalty.
• Recruit, develop, and animate client loyalty programs.
• Build a network of key individuals in the luxury sector to promote client retention, particularly among VIPs and VICs.
• Monitor key sales indicators and support the team in achieving targets.
• Implement corrective measures when necessary.
• Communicate reports to the Director, Deputy Director, and store collaborators.

Qualifications

• Significant experience in luxury product sales and client portfolio development.
• Proven managerial experience with skills in reporting, team development, and training.
• Commitment to innovative projects.
• Expertise in products with a strong fashion culture.
• Client-focused mindset over numerical targets.
• Rigorous and organized with the ability to prioritize tasks based on floor and stock needs.
• Fluency in English; additional languages are an asset.
• Solution-oriented with a consistently positive attitude.
• A constant desire to learn and progress.

Skills

Experience

Significant experience in luxury sales and management, with a focus on client portfolio development and team leadership.

Workplace

Benefits

Joining Saint Laurent offers the opportunity to be part of a luxury brand deeply rooted in contemporary culture while remaining true to its heritage. Employees benefit from being part of an international luxury group with numerous professional opportunities.

Culture

Saint Laurent is committed to fostering a diverse workforce, believing that diversity in all its forms enriches the workplace. The company supports an inclusive environment where individuals can express their talents both individually and collectively, enhancing adaptability in a changing world. As an equal opportunity employer, Saint Laurent welcomes applications from all qualified candidates regardless of background.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.