Yves Saint Laurent Client Advisor

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Location
MunichBavariaGermany
Posted
Mar 21, 2025

About Yves Saint Laurent

Saint Laurent, a distinguished name in the luxury fashion industry, was established in 1961 and pioneered the concept of luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection in 1966. As part of the esteemed Kering Group since 1999, Saint Laurent continues to lead the luxury sector under the creative direction of Anthony Vaccarello. The brand offers an extensive range of products including women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear.

Join Saint Laurent in Munich as a Client Advisor. This role involves delivering exceptional client service and contributing to store sales. Part of the Kering Group, Saint Laurent offers a dynamic and diverse work environment.

Role & Responsibilities

  • Deliver exceptional client and after-sales service to all visitors and clients.
  • Engage passionately with clients, identifying their needs and anticipating future requests.
  • Cultivate a strong client portfolio to ensure proactive and growing business.
  • Exceed individual sales and KPI goals through a business-oriented and entrepreneurial approach.
  • Create personalized, versatile, and timeless fashion silhouettes for clients.
  • Maintain a transparent and genuine attitude to foster unique client connections.
  • Communicate professionally and authentically with clients and colleagues.
  • Utilize available tools effectively to optimize business opportunities.
  • Support front and back-of-house teams to enhance team spirit and achievements.
  • Adhere to company policies and operational procedures.

Qualifications

  • Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality is preferred.
  • Personal taste and passion for fashion culture with an ability to create personalized looks.
  • Natural business mindset and entrepreneurial spirit.
  • Open-mindedness and alignment with company values of audacity and authenticity.

Skills

Strong team spirit and collaborative approach to achieving common goals. Proficiency with tools and applications, and quick adaptability to new technologies. Ability to work in a fast-paced environment with multitasking and prioritization skills. Proactive, enthusiastic, and problem-solving attitude. Excellent written, oral, and listening skills in English and the local language. Embrace change as an opportunity for growth and development.

Experience

Preferred experience in fashion and accessory retail, customer service, or luxury hospitality.

Workplace

This position is based in Munich, Bavaria, Germany.

Benefits

Saint Laurent is committed to fostering a diverse workforce, offering opportunities for individual and collective talent expression, and adapting to a changing world.

Culture

Saint Laurent values diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. The company believes that diversity enriches the workplace and enhances its ability to adapt to a changing world. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.