Tiffany & Co. Operations Professional

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Location
Santa ClaraCaliforniaUSA
Posted
Sep 4, 2025

About Tiffany & Co.

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its commitment to creating memorable experiences for its clientele. As part of the LVMH Group, Tiffany & Co. upholds a legacy of elegance and excellence, offering employees a dynamic environment where tradition meets innovation.

Join Tiffany & Co. in Santa Clara as an Operations Professional. This role requires retail operations expertise and offers a dynamic environment within the luxury jewelry industry.

Role & Responsibilities

  • Lead all back-of-house operations within the Tiffany store.
  • Provide exemplary client service and collaborate with store leadership to support team initiatives and achieve sales goals.
  • Act as a key holder and manager on duty in the absence of store management, overseeing order fulfillment, inventory management, and client service activities.
  • Ensure operational excellence by completing daily tasks such as order fulfillment, shipping, receiving, replenishment, and jewelry maintenance.
  • Maintain compliance with internal control procedures and ensure inventory accuracy.
  • Support operational efficiency objectives and provide feedback on process improvements.
  • Foster client relationships to drive loyalty and sales, supporting the store in achieving sales targets.
  • Collect and utilize customer data to cultivate new and existing client relationships.
  • Enhance in-store experiences by delivering exceptional service and acting on client feedback.

Qualifications

  • 2-3 years of retail experience in operations with knowledge of merchandising, client service, administration, and shipping.
  • Strong analytical skills.
  • Proficiency in Microsoft Word and Excel.
  • Ability to work flexible retail hours, including nights, weekends, and holidays.
  • Organized and detail-oriented.
  • Authorization to work in the United States.

Skills

Leadership and team coordination Client relationship management Operational efficiency Analytical and problem-solving Proficiency in Microsoft Office Flexibility and adaptability

Experience

A minimum of 3 years in retail operations, with a focus on merchandising, client service, and administration.

Education

A college/university degree is preferred. Graduate Gemologist degree or GIA coursework is desirable.

Workplace

The successful candidate will be located in Santa Clara, California, USA, with easy access to San Jose.

Compensation

The pay range for this role is $22.53-$30.48 per hour.

Benefits

Employees are offered competitive compensation, opportunities for professional development, and a supportive work environment that values diversity and inclusion.

Culture

Tiffany & Co. fosters a culture of excellence, where employees are encouraged to innovate and contribute to the brand's storied legacy. The workplace is characterized by a commitment to quality, client satisfaction, and a collaborative spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.