Swatch Keyholder

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Posted
Aug 15, 2025

About Swatch

Swatch, a leading brand within The Swatch Group, is renowned for its innovative and playful approach to watchmaking. As part of The Swatch Group, the world's largest watchmaker, Swatch benefits from a legacy of excellence and a commitment to quality and precision. The Swatch Group offers a dynamic work environment where creativity and innovation are encouraged, making it an ideal place for those passionate about the luxury fashion industry.

Join Swatch in Garden City, NY as a Keyholder. This full-time role involves overseeing store operations, providing exceptional customer service, and supporting sales targets. Ideal for those with retail experience in the luxury sector.

Role & Responsibilities

  • Oversee store operations during assigned shifts, ensuring adherence to company policies and procedures.
  • Provide exceptional customer service and maintain high standards of customer satisfaction.
  • Assist in visual merchandising to enhance store presentation and appeal.
  • Support the management team in achieving sales targets and operational goals.
  • Handle cash transactions and ensure accurate cash management.
  • Open and close the store as needed, ensuring security protocols are followed.

Qualifications

  • Previous retail experience, preferably in the luxury or fashion sector.
  • Strong leadership and organizational skills.
  • Ability to work flexible hours, including weekends and holidays.

Skills

Excellent communication and interpersonal skills. Proficiency in point-of-sale (POS) systems. Strong problem-solving abilities. Attention to detail and ability to multitask.

Experience

A minimum of 1-2 years of experience in a retail environment, with a focus on customer service and sales.

Workplace

The role is situated in Garden City, New York, USA — conveniently close to New York.

Benefits

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within The Swatch Group.

Culture

Swatch fosters an energetic and inclusive workplace culture that values creativity, innovation, and teamwork. Employees are encouraged to express their individuality while contributing to the brand's success.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.