Sephora Training Program Manager

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Location
AvonAvonUSA
Posted
Oct 14, 2025

About Sephora

Sephora, a leader in the global beauty retail industry, is part of the esteemed LVMH group, renowned for its commitment to luxury and innovation. As an employer, Sephora is dedicated to fostering a dynamic and inclusive workplace where creativity and diversity are celebrated. The company empowers its employees to excel and grow, offering a vibrant environment that encourages exploration and innovation.

Sephora seeks a Training Program Manager in Avon, USA, to lead training programs at regional distribution centers. Join a dynamic team in a role offering growth and innovation.

Role & Responsibilities

  • Plan and execute training programs at assigned regional distribution centers.
  • Identify training needs and assess training effectiveness.
  • Support adherence to regulatory training and compliance.
  • Collaborate with DC Operations Leaders to manage indirect non-exempt reports.
  • Engage and inspire warehouse teams through training facilitation.
  • Collaborate with local leadership and HR to create training plans and policies.
  • Implement metrics to measure training effectiveness and departmental impact.
  • Certify floor trainers and evaluate their performance.
  • Mentor and develop Training Coordinators.
  • Ensure alignment of training processes with Accessibility Program Trainers and Temp Agency Trainers.
  • Develop and revise training manuals, reference libraries, and educational materials.

Qualifications

  • Minimum 2-4 years of professional adult classroom facilitation or similar field.
  • Experience with Lean and Six Sigma methodologies preferred.
  • Experience with Warehouse Management Systems preferred.
  • Previous experience in a distribution center, manufacturing, or warehousing industry preferred.
  • Ability to work across operational shifts and weekends.
  • Ability to support multiple locations and travel overnight up to 50% of the time.

Skills

Strong written and verbal communication skills. Bilingual in English and Spanish preferred. Proficiency in MS Office, Articulate 360/Storyline, and other relevant software. Ability to deliver virtual training with the same impact as in-person sessions. Self-motivated with the ability to coach and mentor others. Agility in managing time effectively and handling sensitive information.

Experience

A minimum of 2-4 years of experience in professional adult classroom facilitation or a similar field is preferred.

Workplace

This position is based in Avon, Avon, USA.

Compensation

The annual base salary range for this position is $95,000.00 - $110,000.00, with potential eligibility for bonuses.

Benefits

Sephora offers a comprehensive benefits package, including health, dental, and vision plans, a superior 401(k) plan, paid time off programs, employee discounts, life and disability insurance, flexible spending accounts, and an employee referral bonus program.

Culture

Sephora's workplace culture is defined by its commitment to diversity, inclusion, and belonging. The company celebrates individuality and encourages employees to be bold and authentic. As part of the LVMH community, Sephora offers endless opportunities for growth and innovation, fostering an environment where creativity is unleashed and employees are empowered to define the future of beauty.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.