Sephora Talent and Business Operations Manager

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Location
Thunder BayThunder BayCanada
Posted
May 16, 2025

About Sephora

Sephora, a leading name in the beauty industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its innovation and trendsetting in the beauty sector. Sephora Canada is committed to fostering a diverse and inclusive environment where employees can thrive and contribute to a vibrant community. The brand is celebrated for its dedication to exceptional customer experiences and its dynamic approach to beauty retail.

Join Sephora in Thunder Bay, Canada as a Talent and Business Operations Manager. Lead store operations and talent management in a dynamic beauty retail environment.

Role & Responsibilities

  • Manage the People and Operations aspects of a specific Sephora store location.
  • Conduct final interviews for key positions and utilize the online applicant tracking system for sourcing and hiring.
  • Oversee training-related functions and develop ongoing training strategies in collaboration with the Store Director and Education partners.
  • Write and deliver annual performance reviews for direct reports and oversee the performance management process for the entire store.
  • Lead store operations, ensuring all processes are executed per company standards, including inventory management and operational excellence.
  • Demonstrate a strong understanding of the store's sales performance, staffing, payroll, and controllable expenses.

Qualifications

  • Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.

Skills

Excellent verbal and written communication skills. Ability to influence business partners at all levels. Proven ability to create and develop high-performing teams.

Experience

Two to four years in a similar role at a comparable volume store or equivalent internal experience is required.

Workplace

The role is situated in Thunder Bay, Thunder Bay, Canada.

Benefits

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and extensive training opportunities for career development.

Culture

Sephora Canada is dedicated to creating an inclusive and diverse workplace that reflects the communities it serves. The company values collaboration, innovation, and the personal growth of its employees, fostering an environment where everyone can belong and build a beautiful career.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.