Sephora Talent and Business Operations Manager

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Location
EdmontonEdmontonCanada
Posted
Dec 4, 2025

About Sephora

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora fosters an environment where beauty is celebrated in all its forms, promoting inclusivity, diversity, and empowerment. Employees are encouraged to unlock their potential and contribute to a culture of belonging and excellence.

Sephora in Edmonton, Canada, seeks a Talent and Business Operations Manager to lead store operations and talent management. Join a diverse and inclusive team within the LVMH family.

Role & Responsibilities

  • Conduct final interviews for key store positions and utilize the online applicant tracking system for sourcing and hiring.
  • Manage all training-related functions within the store, developing and executing ongoing training strategies.
  • Oversee weekly schedule creation, approve time-off requests, and manage the payroll process to ensure timely and accurate payment.
  • Write and deliver annual performance reviews and manage performance assessment processes.
  • Ensure operational excellence by overseeing store operations, inventory management, and adherence to company standards.
  • Demonstrate an entrepreneurial spirit by understanding sales performance, staffing, payroll, and controllable expenses.

Qualifications

  • 2-4 years of management experience in the beauty, retail, or customer service industry.
  • Experience in recruiting, staffing, and hiring across all store positions, including leadership roles.
  • Proven ability to create high-performing teams and develop in-store talent.
  • Strong managerial courage and ability to maintain composure during challenging situations.

Skills

Excellent verbal and written communication skills. Ability to influence business partners at all levels. Proficiency in Windows, Word, and Excel.

Experience

2-4 years of management experience in the beauty, retail, or customer service industry.

Workplace

This position is based in Edmonton, Edmonton, Canada.

Benefits

Sephora offers competitive market rates, product discounts, exclusive brand events, extended health and life insurance benefits, customizable coverage options, and paid time off. Employees also benefit from LVMH programs and job opportunities.

Culture

Sephora is committed to creating an inclusive, diverse, and representative environment where every individual can belong, grow, and build a beautiful career. The company values transparency and efficiency, utilizing AI technologies in its recruitment process to enhance candidate evaluation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.