Sephora Sales Consultant
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- Posted
- Dec 17, 2024
About Sephora
Sephora, a distinguished name in the luxury beauty retail sector, is part of the prestigious LVMH group, renowned for its commitment to excellence and innovation. As an employer, Sephora offers a dynamic and inclusive work environment where creativity and passion for beauty are celebrated.
Join Sephora in São José do Rio Prêto, Brazil as a Sales Consultant. Full-time position in luxury beauty retail with LVMH.
Role & Responsibilities
- Greet and enthusiastically assist all customers entering the store.
- Provide cordial and specialized customer service.
- Identify customer needs through effective probing and suggest suitable products.
- Convey product knowledge to customers.
- Participate as a productive and motivated team member.
- Assist in identifying opportunities for store improvement and suggest solutions.
- Recognize and respect the contributions of others.
- Contribute to a pleasant and organized work environment.
- Perform services as required.
- Pursue specialized knowledge in the area of expertise.
- Stay informed about market trends.
- Adhere to the LVMH group's code of ethics and conduct.
- Maintain Sephora's product, service, and event presentation standards at all times.
- Ensure store cleanliness, maintenance, and organization standards are met.
- Execute and comply with all Sephora policies and procedures.
- Strive to be a reference in the assigned area.
- Participate in inventory control and quality assurance.
- Complete all delegated tasks promptly and accurately.
- Maintain store safety standards.
- Monitor competitor activities.
- Be aware of special store events.
- Participate in programs to reduce stock loss.
- Assist in reducing company expenses without compromising service and presentation standards.
- Designated consultants should have knowledge of cashier functions.
- Ensure confidentiality of information.
- Complete all My Sephora Learning trainings.
- Actively seek additional training when necessary.
- Assist in training new consultants.
Qualifications
- High school diploma or equivalent.
- Desirable knowledge of a foreign language.
Skills
Experience
Desirable experience in retail and beauty sectors.
Education
High school diploma or equivalent.
Workplace
The role is situated in São José do Rio Prêto, São José do Rio Prêto, Brazil.
Benefits
Sephora offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.
Culture
Sephora fosters a vibrant and inclusive culture that encourages innovation, collaboration, and a passion for beauty. Employees are empowered to express their creativity and contribute to a dynamic team environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.