Sephora Sales and Service Leader

Closed The candidacy window for this position at Sephora has closed.

While this position is no longer receiving submissions as of June 25, 2025, we invite you to explore further opportunities at Sephora or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
Washington D.C.Washington D.C.USA
Posted
Jan 8, 2025

About Sephora

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury. Known for its unparalleled selection of prestige products and a commitment to customer service, Sephora offers a dynamic and inclusive work environment where employees are encouraged to grow and excel.

Join Sephora in Washington DC as a Sales and Service Leader. Full-time role with competitive pay and benefits in a dynamic, inclusive environment.

Role & Responsibilities

  • Implement sales and service experiences that align with Sephora's standards.
  • Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
  • Execute client service models and sales strategies to enhance customer engagement.
  • Ensure compliance with store standards to maintain a professional environment.
  • Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

Qualifications

  • Prior leadership experience in retail sales or services.
  • Passion for client service and teamwork.
  • Strong communication skills and ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability during peak retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

Skills

Leadership and team management Customer service excellence Sales strategy execution Compliance and standards enforcement Performance monitoring and analysis

Experience

Prior leadership experience in retail sales or services is required.

Workplace

The role is situated in Washington D.C., Washington D.C., USA.

Compensation

$27.15 - $33.41 per hour, dependent on qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Culture

Sephora fosters a beauty community where diversity, inclusion, and belonging are celebrated. The workplace is dynamic, supportive, and committed to professional growth and development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.