Sephora Sales and Service Leader

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Location
South PortlandMaineUSA
Posted
Sep 30, 2025

About Sephora

Sephora, a distinguished name in the beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, a global leader in luxury goods. Sephora is renowned for its innovative approach to beauty retail, offering a diverse range of products and services that cater to a wide array of customer needs. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where creativity and diversity are celebrated.

Sephora in South Portland seeks a Sales and Service Leader. Join a dynamic team in a full-time role with competitive pay and benefits.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote a culture of openness and inclusivity where everyone feels empowered.
  • Follow company policies to create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.

Skills

Strong sales and client service skills. Excellent communication and interpersonal skills. Comfortable in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physically able to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

This position is based in South Portland, Maine, USA.

Compensation

$23.00 - $28.25/hr, depending on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a culture of inclusion and belonging.

Culture

Sephora prides itself on creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company is committed to diversity, equity, and inclusion, ensuring a workplace where all employees feel valued and empowered.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.