Sephora Sales and Service Leader

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Location
SeattleWashingtonUSA
Compensation
$28–36/hour
Posted
Mar 13, 2026

About Sephora

Sephora is a global prestige beauty retailer and a key brand within the LVMH group, renowned for its expansive assortment of luxury and niche cosmetics, skincare, and fragrance. The company emphasizes product innovation, immersive retail environments, and extensive learning programs, offering employees a fast-paced, brand-driven workplace with clear paths for development within a global luxury ecosystem.

Sephora Seattle hiring Sales and Service Leader (Full-time). Lead store teams and drive sales. $28–$36/hr.

Role & Responsibilities

  • Lead by example to inspire and motivate the store team to deliver outstanding client service and achieve sales targets.
  • Coach, mentor and develop team members through ongoing feedback, product training, and performance conversations.
  • Drive client engagement through expert product knowledge and personalized recommendations to maximize conversion and basket size.
  • Support store operations including inventory management, visual merchandising, loss prevention, and daily standards.
  • Manage scheduling and ensure reliable coverage during peak retail hours (nights, weekends and holidays).
  • Promote an inclusive team culture that supports Sephora’s standards and creates an exceptional shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or a customer service environment (3 years preferred).
  • Demonstrated ability to coach and develop teams to meet performance objectives.
  • Strong sales acumen with a client-first mindset and measurable results in driving revenue.
  • Excellent interpersonal and communication skills with the ability to influence at all levels.
  • Ability to work a flexible schedule including nights, weekends and holidays; reliable punctuality and attendance.
  • Physically able to lift and carry up to 50 pounds.

Skills

Team coaching and leadership Sales leadership and client conversion Client experience management Product knowledge training Visual merchandising Inventory management Scheduling and workforce planning Effective communication and interpersonal skills Ability to work in a fast-paced retail environment

Experience

At least 2 years of supervisory or leadership experience in retail, hospitality, or a service-focused environment, with a proven track record of coaching teams and achieving sales targets.

Education

High school diploma or equivalent required; post-secondary education in business, retail management, or beauty-related fields preferred.

Workplace

The successful candidate will be located in Seattle, Washington, USA.

Compensation

The base compensation for this position ranges from USD 28 to USD 36 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates an inclusive, fast-paced retail culture that values curiosity, diversity, and professional growth. Employees benefit from robust product training, coaching-focused leadership, and opportunities to advance within the global LVMH luxury network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.