Sephora Sales and Service Leader

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Location
Salt Lake CityUtahUSA
Posted
Jul 14, 2025

About Sephora

Sephora, a leading beauty retailer, is renowned for its curated selection of luxury products and exceptional customer service. As part of the LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora offers a dynamic and inclusive work environment that values diversity and innovation.

Join Sephora in Salt Lake City as a Sales and Service Leader. Lead a team to provide exceptional customer experiences in a dynamic retail environment.

Role & Responsibilities

  • Implement sales and service experiences that align with Sephora's standards.
  • Support and coach team members in selling, service, and operations.
  • Execute client service models and sales strategies to enhance customer engagement.
  • Ensure compliance with store standards to maintain a professional environment.
  • Support client loyalty programs and monitor key performance indicators (KPIs) for success.

Qualifications

  • Prior leadership experience, preferably in retail sales or services.
  • Passion for client service and teamwork.
  • Strong communication skills and ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability during peak retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

Skills

Leadership and team management Customer service excellence Sales strategy execution Compliance and standards adherence Communication and multitasking Adaptability and resilience

Experience

Minimum of 3 years in a leadership role, preferably within retail sales or services.

Workplace

This position is based in Salt Lake City, Utah, USA.

Compensation

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits, fostering a supportive and inclusive workplace.

Culture

Sephora is committed to fostering a diverse and inclusive environment where every individual's uniqueness is celebrated. The company values teamwork, innovation, and a passion for beauty, creating a vibrant and engaging workplace culture.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.