Sephora Sales and Service Leader

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Location
Salt Lake CityUtahUSA
Posted
Jan 3, 2025

About Sephora

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury goods conglomerate. Known for its innovative approach to beauty and customer experience, Sephora offers a dynamic work environment where creativity and excellence are celebrated.

Join Sephora in Salt Lake City as a Sales and Service Leader. Lead a dynamic team in delivering exceptional customer experiences. Competitive hourly pay and comprehensive benefits.

Role & Responsibilities

  • Implement sales and service experiences that align with Sephora's standards.
  • Support and coach team members in sales, service, and operations.
  • Execute client service models and sales strategies to enhance customer engagement.
  • Ensure compliance with store standards, maintaining a professional environment.
  • Monitor and support client loyalty programs and services, tracking key performance indicators (KPIs) for success.

Qualifications

  • Prior leadership experience, preferably in retail sales or services.
  • Passion for client service and teamwork.
  • Strong communication skills and ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability during peak retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

Skills

Leadership and team management Customer service excellence Sales strategy execution Compliance and standards enforcement KPI monitoring and analysis

Experience

Prior leadership experience in retail sales or services is preferred.

Workplace

This position is based in Salt Lake City, Utah, USA, within easy reach of Salt Lake City.

Compensation

$23.00 - $28.25 per hour, based on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Culture

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each individual. The company values a collaborative and innovative work environment where employees are encouraged to thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.