Sephora Sales and Service Leader

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Location
New York CityNew York CityUSA
Posted
Jan 1, 2026

About Sephora

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Sephora is renowned for its innovative approach to beauty, offering a diverse range of products and a unique shopping experience. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where creativity and diversity are celebrated.

Sephora is hiring a Sales and Service Leader in New York City, United States. Join a dynamic team in a leading beauty retail company.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure adherence to company policies and create a safe shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Skills

Proven ability to coach and inspire teams to achieve goals. Strong sales and client service skills. Excellent communication and interpersonal skills. Comfortable in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physically able to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

The successful candidate will be located in New York City, New York City, USA.

Compensation

$28.00 - $36.00 per hour, dependent on qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility.

Culture

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes a culture of openness and empowerment, ensuring an inclusive environment where all employees can thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.