Sephora Sales and Service Leader

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Location
New York CityNew YorkUSA
Posted
Nov 11, 2025

About Sephora

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora fosters a dynamic and inclusive environment where creativity and diversity are celebrated. The company is dedicated to the professional growth of its employees, offering numerous opportunities for career advancement within the beauty industry.

Join Sephora in New York City as a Sales and Service Leader. Lead a dynamic team in a fast-paced environment, driving store success and client satisfaction. Competitive hourly pay and comprehensive benefits offered.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of openness and inclusivity where everyone feels empowered.
  • Ensure adherence to company policies to create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Skills

Leadership and team management Client service excellence Sales and product knowledge Effective communication Interpersonal skills Adaptability in dynamic environments

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

The role is situated in New York City, New York, USA.

Compensation

$28.00 - $36.00 per hour, based on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a culture of inclusion and belonging.

Culture

Sephora is committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes a culture of inclusivity and teamwork, ensuring a supportive environment where employees can thrive and grow.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.