Sephora Sales and Service Leader

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Location
New York CityNew York CityUSA
Posted
Oct 10, 2025

About Sephora

Sephora, a leading beauty retailer, operates under the umbrella of LVMH Moët Hennessy Louis Vuitton, a world-renowned luxury goods conglomerate. As an employer, Sephora is recognized for fostering an inclusive and dynamic work environment where employees are encouraged to express their individuality and passion for beauty. The brand is committed to innovation, excellence, and the professional growth of its team members.

Join Sephora in New York City as a Sales and Service Leader. Drive store success through leadership and client engagement. Competitive hourly pay and benefits.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure adherence to company policies to create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Skills

Leadership and team management. Client service excellence. Sales and product knowledge. Effective communication. Problem-solving and adaptability.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

The role is situated in New York City, New York City, USA.

Compensation

$27.15 - $33.41 per hour, depending on qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and opportunities for professional development.

Culture

Sephora prides itself on creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes a culture of openness and inclusivity, empowering employees to thrive in a supportive and dynamic environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.