Sephora Sales and Service Leader

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Location
New York CityNew York CityUSA
Posted
Oct 3, 2025

About Sephora

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products and services, fostering an inclusive and dynamic work environment.

Join Sephora in New York City as a Sales and Service Leader. Lead a dynamic team, drive store success, and enjoy comprehensive benefits in a vibrant retail environment.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement and expert product knowledge.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.

Skills

Strong sales and client service skills. Excellent communication and interpersonal skills. Comfortable in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

The role is situated in New York City, New York City, USA — conveniently close to New York City.

Compensation

$27.15 - $33.41/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, including flexible scheduling and meaningful rewards.

Culture

Sephora is committed to fostering an inclusive beauty community where everyone's uniqueness is celebrated. The company values openness, empowerment, and teamwork, ensuring a supportive and dynamic work environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.