Sephora Sales and Service Leader

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Location
ModestoCaliforniaUSA
Posted
May 5, 2025

About Sephora

Sephora, a leader in the global beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Known for its innovative approach to beauty, Sephora offers a diverse range of products and services, fostering an inclusive environment where creativity and individuality are celebrated.

Join Sephora in Modesto, United States, as a Sales and Service Leader. Lead a team to deliver exceptional client experiences in a dynamic retail environment.

Role & Responsibilities

  • Implement sales and service experiences that align with Sephora's standards.
  • Support and coach team members in selling, service, and operations.
  • Execute client service models and sales strategies to enhance customer engagement.
  • Ensure compliance with store standards, maintaining a professional environment.
  • Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

Qualifications

  • Prior leadership experience, preferably in retail sales or services.
  • Passion for client service and teamwork.
  • Strong communication skills and ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability to work during peak retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

Skills

Leadership and team management Customer service excellence Sales strategy execution Communication and interpersonal skills Adaptability and problem-solving

Experience

Prior leadership experience in retail sales or services is preferred.

Workplace

The successful candidate will be located in Modesto, California, USA.

Compensation

$26.00 - $31.85 per hour, dependent on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Culture

Sephora is committed to fostering a diverse and inclusive workplace where individuality is celebrated. The company values equal opportunity and provides reasonable accommodations for applicants with disabilities.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.