Sephora Sales and Service Leader
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- Posted
- Jul 19, 2025
About Sephora
Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation in the luxury goods sector. As an employer, Sephora is dedicated to fostering a diverse and inclusive environment where creativity and individuality are celebrated.
Join Sephora in Lahaina, United States as a Sales and Service Leader. Lead a team to deliver exceptional client experiences in a dynamic retail environment.
Role & Responsibilities
- Implement sales and service experiences that align with Sephora's standards.
- Support and coach team members in selling, service, and operations.
- Execute client service models and sales strategies to drive customer engagement.
- Ensure compliance with store standards, maintaining a professional environment.
- Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.
Qualifications
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills and ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
Skills
Experience
Minimum of 3 years in a leadership role, preferably within retail sales or services.
Workplace
The successful candidate will be located in Lahaina, Lahaina, USA.
Compensation
$25.00 - $30.81 per hour, based on qualifications and experience.
Benefits
Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible working options.
Culture
Sephora champions a culture of diversity, inclusion, and belonging, creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company is committed to equal opportunity employment and values a diverse and inclusive workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.