Sephora Sales and Service Leader
Closed The candidacy window for this position at Sephora has closed.
While this position is no longer receiving submissions as of March 27, 2026, we invite you to explore further opportunities at Sephora or browse all open roles.
Continue Your Search
We invite you to review more currently available roles:
- Compensation
- $24–31/hour
- Posted
- Mar 27, 2026
About Sephora
Sephora is a global beauty retailer known for an extensive portfolio of prestige cosmetics, skincare, fragrance and wellness brands. As part of the LVMH group, Sephora operates high-volume, experience-driven stores and invests in employee development, inclusive retail environments, and omnichannel client engagement.
Sephora — Sales and Service Leader in Kissimmee, FL. Full-time retail leadership role driving sales, coaching teams and delivering exceptional client experiences.
Role & Responsibilities
- Lead by example to inspire and coach the sales team, modeling exceptional client service and professional standards.
- Drive store performance through proactive client engagement, expert product recommendations, and achievement of sales targets.
- Provide ongoing coaching, feedback and development to elevate individual and team performance.
- Manage onboarding and continuous training on product knowledge, service excellence, loyalty programs and brand initiatives.
- Oversee daily store operations including inventory tasks, visual merchandising and adherence to store standards.
- Promote an inclusive culture and collaborative teamwork to sustain a high‑performing retail environment.
- Ensure compliance with company policies and maintain a safe, welcoming shopping experience for clients and colleagues.
Qualifications
- Minimum 3 years of retail experience, including at least 2 years in a supervisory or leadership capacity.
- Proven ability to coach and motivate a diverse team to meet sales and service objectives.
- Demonstrated track record of high-quality client service and consultative selling.
- Excellent verbal communication and interpersonal skills.
- Available to work flexible retail hours including nights, weekends and holidays; reliable punctuality and attendance required.
- Able to lift and carry up to 50 pounds as part of daily store duties.
Skills
Experience
Minimum 3 years of retail experience with at least 2 years in a leadership or supervisory role, demonstrating success in coaching teams and achieving sales targets.
Workplace
The role is situated in Kissimmee, Florida, USA — conveniently close to Orlando.
Compensation
The base compensation for this position ranges from USD 24 to USD 31 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (eligibility-based); inclusive workplace initiatives promoting belonging.
Culture
Sephora cultivates an energetic, client‑centric retail culture where diversity and individual expression are celebrated. The environment rewards product expertise, creativity in client experiences, and collaborative teamwork across stores and digital channels.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.