Sephora Sales and Service Leader

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Posted
Nov 17, 2025

About Sephora

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury conglomerate. Renowned for its innovative approach to beauty and its commitment to diversity and inclusion, Sephora offers a dynamic work environment where creativity and passion are highly valued.

Join Sephora in Hanover, USA as a Sales and Service Leader. Lead a dynamic team to success in a vibrant retail environment.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement and expert product knowledge.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure adherence to company policies and create a safe shopping environment.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.

Skills

Excellent communication and interpersonal skills. Ability to thrive in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge.

Experience

A minimum of 2 years of leadership experience in a retail, hospitality, or service environment is required.

Workplace

The successful candidate will be located in Hanover, Massachusetts, USA.

Compensation

$26.00 - $34.00 per hour, depending on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and opportunities for career growth.

Culture

Sephora fosters a culture of inclusivity and belonging, celebrating diversity and encouraging employees to be their authentic selves. The company is committed to creating a supportive environment where everyone's uniqueness is respected and honored.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.