Sephora Sales and Service Leader

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Location
Fort LauderdaleFloridaUSA
Posted
Dec 13, 2024

About Sephora

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury goods conglomerate. Known for its innovative approach to beauty and exceptional customer service, Sephora offers a dynamic work environment where creativity and diversity are celebrated.

Join Sephora in Fort Lauderdale as a Sales and Service Leader. Full-time role with competitive pay and benefits. Apply now!

Role & Responsibilities

  • Implement sales and service experiences that align with Sephora's standards.
  • Support and coach team members in sales, service, and operational tasks.
  • Execute client service models and sales strategies to enhance customer engagement.
  • Ensure compliance with store standards to maintain a professional environment.
  • Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

Qualifications

  • Prior leadership experience, preferably in retail sales or services.
  • Passion for client service and teamwork.
  • Strong communication skills and ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability during peak retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

Skills

Leadership and team management Customer service excellence Sales strategy execution Compliance and standards enforcement KPI monitoring and analysis

Experience

Prior leadership experience in retail sales or services is preferred.

Workplace

The successful candidate will be located in Fort Lauderdale, Florida, USA.

Compensation

$23.00 - $28.25 per hour, depending on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible work options, and opportunities for career advancement.

Culture

Sephora fosters a culture of diversity, inclusion, and belonging, where every individual's uniqueness is celebrated and respected. The company is committed to creating a supportive environment that encourages professional growth and development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.