Sephora Sales and Service Leader

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Location
ElmhurstElmhurstUSA
Posted
Nov 1, 2025

About Sephora

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Known for its innovative approach to beauty and retail, Sephora offers a diverse range of products and services, fostering an inclusive and dynamic work environment. As an employer, Sephora is committed to creating a community where uniqueness is celebrated and respected.

Join Sephora in Elmhurst, United States as a Sales and Service Leader. Lead and inspire teams in a dynamic retail environment. Competitive hourly pay and comprehensive benefits offered.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Coach team members for growth by providing ongoing feedback and development.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with daily operations including inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Uphold Sephora standards and ensure a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Skills

Proven ability to coach and inspire teams to achieve goals. Strong sales and client service skills. Excellent communication and interpersonal skills. Comfortable in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physically able to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

This position is based in Elmhurst, Elmhurst, USA, within easy reach of New York.

Compensation

$28.00 - $36.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience, and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Details can be found on the company's website.

Culture

Sephora fosters a culture of inclusivity and belonging, pledging to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. The company is committed to providing a supportive and empowering environment for all employees.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.