Sephora Sales and Service Leader

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Location
ElizabethNew JerseyUnited States
Posted
Jan 20, 2025

About Sephora

Sephora, a distinguished name in the realm of beauty and cosmetics, operates under the prestigious LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and excellence. As an employer, Sephora is dedicated to fostering a dynamic and inclusive environment where innovation and creativity thrive, offering unparalleled opportunities for professional growth and development.

Join Sephora in Elizabeth, NJ as a Sales and Service Leader. Lead a dynamic team, drive customer engagement, and ensure compliance with store standards. Competitive hourly pay and comprehensive benefits.

Role & Responsibilities

  • Implement sales and service experiences that align with Sephora's standards.
  • Support and coach team members in selling, service, and operations.
  • Execute client service models and sales strategies to drive customer engagement.
  • Ensure compliance with store standards, maintaining a professional environment.
  • Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

Qualifications

  • Prior leadership experience, preferably in retail sales or services.
  • Passion for client service and teamwork.
  • Strong communication skills and ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability to work during peak retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

Skills

Leadership and team management. Customer service excellence. Sales strategy execution. Compliance and standards enforcement. Performance monitoring and analysis.

Experience

Prior leadership experience in retail sales or services is required.

Workplace

The role is situated in Elizabeth, New Jersey, United States — conveniently close to New York City.

Compensation

$27.15 - $33.41 per hour, dependent on qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits, along with flexible work arrangements and opportunities for career advancement.

Culture

Sephora is committed to creating a beauty community where diversity, inclusion, and belonging are celebrated. The workplace culture is one of respect and honor for each individual's uniqueness, fostering an environment where creativity and innovation are encouraged.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.