Sephora Sales and Service Leader

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Location
BreaCaliforniaUSA
Posted
Jul 22, 2025

About Sephora

Sephora, a leader in the luxury beauty retail sector, is renowned for its unparalleled shopping experience and commitment to diversity and inclusion. As part of the LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora benefits from the innovative spirit and global reach of its parent company, offering employees a dynamic and inclusive workplace.

Join Sephora in Brea, CA as a Sales and Service Leader. This full-time role offers competitive pay and benefits in a dynamic, inclusive environment.

Role & Responsibilities

  • Implement sales and service experiences that align with Sephora's standards.
  • Support and coach team members in selling, service, and operations.
  • Execute client service models and sales strategies to enhance customer engagement.
  • Ensure compliance with store standards to maintain a professional environment.
  • Support client loyalty programs and monitor key performance indicators (KPIs) for success.

Qualifications

  • Prior leadership experience, preferably in retail sales or services.
  • Passion for client service and teamwork.
  • Strong communication skills and ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability to work during peak retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

Skills

Leadership and team management Client service excellence Sales strategy execution Operational compliance KPI monitoring

Experience

Minimum of 3 years in a leadership role, preferably within retail sales or services.

Workplace

This position is based in Brea, California, USA.

Compensation

$26.00 - $31.85 per hour, dependent on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Culture

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each individual. The company is committed to providing a supportive and dynamic environment where employees can thrive and grow.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.