Sephora Sales and Service Leader

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Location
BostonBostonUSA
Posted
Feb 12, 2026

About Sephora

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, which is renowned for its prestigious brands and unparalleled luxury. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where innovation and creativity thrive.

Join Sephora in Boston as a Sales and Service Leader. Lead a dynamic team in a full-time role, ensuring exceptional client service and store success.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote a culture of openness and inclusivity.
  • Follow company policies to create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.

Skills

Strong sales and client service skills. Excellent communication and interpersonal skills. Comfortable in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physically able to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

This position is based in Boston, Boston, USA.

Compensation

$28.00 - $36.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, along with a commitment to inclusion and belonging.

Culture

Sephora is dedicated to creating a beauty community where everyone’s uniqueness is celebrated, respected, and honored. The company promotes a culture of inclusivity and teamwork, ensuring a supportive and empowering environment for all employees.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.