Sephora Sales and Service Leader

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Posted
Apr 24, 2025

About Sephora

Sephora, a distinguished entity within the Selective Distribution sector, is renowned for its commitment to beauty innovation and excellence. As part of the esteemed LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora offers unparalleled opportunities for career growth and development within a global network of luxury brands.

Join Sephora in Arlington as a Sales and Service Leader. This full-time role offers competitive hourly pay and comprehensive benefits within a dynamic and inclusive work environment.

Role & Responsibilities

  • Implement sales and service experiences that align with Sephora's standards.
  • Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
  • Execute client service models and sales strategies to enhance customer engagement.
  • Ensure compliance with store standards to maintain a professional environment.
  • Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

Qualifications

  • Prior leadership experience, preferably in retail sales or services.
  • Passion for client service and teamwork.
  • Strong communication skills and ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability during peak retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

Skills

Leadership and team management Customer service excellence Sales strategy execution Operational compliance Performance monitoring

Experience

Prior leadership experience in retail sales or services is preferred.

Workplace

The role is situated in Arlington, Virginia, USA.

Compensation

$27.15 - $33.41 per hour, depending on qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits, alongside a commitment to diversity, inclusion, and belonging. Employees enjoy meaningful rewards and the opportunity for flexible work arrangements.

Culture

Sephora fosters a diverse and inclusive workplace where every individual's uniqueness is celebrated. The company is committed to equal opportunity employment and providing reasonable accommodations for applicants with disabilities.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.