Sephora Sales and Service Leader

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Location
AlpharettaAlpharettaUSA
Posted
Feb 10, 2025

About Sephora

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. As an employer, Sephora is renowned for its commitment to diversity, inclusion, and fostering a vibrant community where creativity and innovation thrive. The company offers a dynamic work environment that encourages personal and professional growth.

Sephora in Alpharetta, United States, seeks a Sales and Service Leader to drive customer engagement and support team excellence. Competitive hourly pay and comprehensive benefits offered.

Role & Responsibilities

  • Implement sales and service experiences in alignment with Sephora's standards.
  • Support and coach team members in sales, service, and operational tasks.
  • Execute client service models and sales strategies to enhance customer engagement.
  • Ensure compliance with store standards to maintain a professional environment.
  • Support client loyalty programs and monitor key performance indicators (KPIs).

Qualifications

  • Prior leadership experience, preferably in retail sales or services.
  • Passion for client service and teamwork.
  • Strong communication skills and ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability during peak retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

Skills

Leadership and team management Customer service excellence Sales strategy execution Operational compliance Communication and multitasking

Experience

Prior leadership experience in retail sales or services is required.

Workplace

This position is based in Alpharetta, Alpharetta, USA.

Compensation

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Culture

Sephora fosters a culture of diversity, inclusion, and belonging, where every individual's uniqueness is celebrated and respected. The company is committed to creating an inclusive environment that encourages creativity and innovation, ensuring all employees feel valued and empowered.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.