Sephora Retail Specialist

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Location
MilanLombardyItaly
Posted
Feb 28, 2026

About Sephora

Sephora, a trailblazer in the prestige beauty retail industry, is part of the esteemed LVMH Group since 1997. Established in 1969 in Limoges, France, Sephora has consistently championed a world of inspiration and inclusion. With a workforce of 56,000 across 35 countries, including over 2,000 in Italy, Sephora connects customers with a curated selection of nearly 500 brands, including its own Sephora Collection. The brand is renowned for its commitment to diversity, empowerment, and innovation in the beauty sector.

Join Sephora in Milano, Italy, as a Retail Specialist. Leverage your expertise in a dynamic retail environment with a focus on beauty and inclusivity.

Role & Responsibilities

  • Manage the sales floor, focusing on key product categories such as makeup, skincare, fragrance, and Sephora Collection.
  • Facilitate communication between the Store Manager and the Beauty Advisor team.
  • Support Managers in developing and implementing the store's commercial and HR strategies.
  • Monitor and analyze team KPIs to motivate and achieve results.
  • Coordinate commercial and organizational activities, including promotions, events, and new product launches.
  • Maintain optimal stock levels and manage the stockroom in line with merchandising strategies.
  • Implement company procedures and commercial policies set by central departments.
  • Train new hires and guide their professional development in collaboration with Managers.
  • Build and maintain relationships within and beyond the organization.

Qualifications

  • Minimum of 3-4 years of experience in roles such as Assistant Store Manager, Team Leader, Supervisor, or Key Holder in a retail environment.
  • Knowledge of key commerce KPIs and experience in budget management, analysis, and reporting.
  • Proven ability to manage a team and foster a collaborative team spirit.
  • Dynamic, flexible, and resilient personality.

Skills

Strong leadership and communication skills. Proficiency in analyzing and interpreting KPIs. Ability to manage stock and implement merchandising strategies. Proficient in training and developing staff.

Experience

A minimum of 3 years in a similar role within a dynamic, multinational retail environment is required.

Workplace

This position is based in Milan, Lombardy, Italy.

Benefits

Competitive welfare offers, complimentary beauty product gifts, and discounts on Sephora and LVMH products. Opportunities for empowerment, learning, and growth within a supportive community.

Culture

Sephora fosters a culture of empowerment, learning, and growth, embracing authenticity and celebrating diversity. The company is committed to creating an inclusive environment where differences fuel collective spirit. Employees enjoy a dynamic working environment with activities such as annual conventions and team-building events.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.