Sephora Product Owner - Promotion and Loyalty

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Location
Neuilly-sur-SeineÎle-de-FranceFrance
Posted
Feb 24, 2025

About Sephora

Sephora, a prestigious brand under the LVMH conglomerate, stands as a global leader in the selective distribution of luxury beauty products. Renowned for its innovative spirit, Sephora fosters an environment that values diversity and creativity, empowering its employees to redefine the future of beauty across 35 markets and over 3,000 stores worldwide.

Join Sephora in Neuilly-sur-Seine, France as a Product Owner - Promotion and Loyalty. Be part of a global leader in luxury beauty retail.

Role & Responsibilities

  • Manage the technical and business backlog for Promotion and Loyalty initiatives.
  • Define the scope of sprints, considering priorities, costs, capacity, and velocity.
  • Decompose features into User Stories in collaboration with Product Managers and Solution Architects.
  • Draft detailed User Stories with comprehensive technical and functional acceptance criteria.
  • Ensure coherence of technical and functional solutions with initial requirements.
  • Support development teams by clarifying specifications and resolving queries.
  • Identify and address impediments affecting sprint commitments.
  • Maintain comprehensive documentation at the User Story level.
  • Develop training materials for end users with Product Manager support.
  • Incorporate team feedback to enhance sprint lifecycle and productivity.

Qualifications

  • Minimum of 5 years of experience in CRM Loyalty and Promotion within an omnichannel context.
  • Familiarity with Promotion and Loyalty Engines, specifically Maxxing Sapphire.

Skills

Basic technical proficiency in APIs/Webhooks, REST, SAOP web services, SQL Server, PostgreSQL, Google Cloud Platform, React, Node JS. Understanding of delivery fundamentals including Engagement Planning, costing, velocity, technical performance, scalability, and monitoring. Curiosity, autonomy, and proactivity. Knowledge of Agile methodology, preferably SAFe.

Experience

At least 5 years in a functional and technical role within a CRM Loyalty and Promotion context.

Workplace

This position is based in Neuilly-sur-Seine, Île-de-France, France, within easy reach of Paris.

Benefits

Sephora offers a dynamic work environment with opportunities for continuous learning and career development, supported by personalized career plans. Employees benefit from working with talented teams and leaders, fostering a culture of innovation and inclusivity.

Culture

Sephora's culture is characterized by its commitment to innovation and inclusivity, encouraging employees to express their creativity and individuality. As part of the LVMH family, Sephora promotes a global perspective on beauty, uniting its workforce in a shared mission to transform the beauty industry.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.