Sephora Interim Sales and Service Leader

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Location
SpringfieldMissouriUSA
Posted
May 9, 2025

About Sephora

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to delivering exceptional beauty experiences. As an employer, Sephora is dedicated to fostering a diverse and inclusive environment where employees are encouraged to express their individuality and creativity.

Join Sephora in Springfield, MO as an Interim Sales and Service Leader. Lead a team to deliver exceptional client experiences in a dynamic retail environment.

Role & Responsibilities

  • Implement sales and service experiences that align with Sephora's standards.
  • Support and coach team members in selling, service, and operations.
  • Execute client service models and sales strategies to enhance customer engagement.
  • Ensure compliance with store standards, maintaining a professional environment.
  • Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

Qualifications

  • Prior leadership experience, preferably in retail sales or services.
  • Passion for client service and teamwork.
  • Strong communication skills and ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability to work during peak retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

Skills

Leadership and team management Customer service excellence Sales strategy execution Communication and interpersonal skills Adaptability and problem-solving

Experience

Prior leadership experience in retail sales or services is preferred.

Workplace

The successful candidate will be located in Springfield, Missouri, USA.

Compensation

$21.40 - $26.35 per hour, dependent on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Culture

Sephora prides itself on creating a beauty community where diversity, inclusion, and belonging are celebrated. The company fosters an environment where employees are respected and honored for their unique contributions, promoting a culture of creativity and innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.