Rimowa Store Supervisor

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Location
ZurichZurichSwitzerland
Posted
Oct 2, 2025

About Rimowa

RIMOWA, a distinguished member of the LVMH Group, has been at the forefront of redefining travel since 1898. Renowned for crafting innovative mobility solutions, the brand seamlessly marries luxury with functionality, underscoring its rich heritage and commitment to craftsmanship. As the first German Maison within the LVMH conglomerate, RIMOWA offers a dynamic and international work environment, fostering creativity and excellence.

Join RIMOWA in Zurich as a Store Supervisor. Lead a team in a luxury retail environment, ensuring exceptional client experiences. Competitive salary and benefits offered.

Role & Responsibilities

  • Lead and support the team alongside the store manager, assuming leadership in their absence.
  • Ensure efficient store operations, including task delegation, cashiering, personnel management, and inventory oversight.
  • Drive strategic growth through analysis of product and consumer trends.
  • Deliver exceptional client experiences, ensuring each customer embarks on a personalized RIMOWA journey.
  • Cultivate long-term client relationships to enhance brand loyalty.
  • Assist with special requests and coordinate repairs with the client care department.
  • Foster a collaborative team environment, embodying RIMOWA's values and enhancing team spirit.

Qualifications

  • Minimum of 3 years of experience in a similar role.
  • Fluency in German and English; additional languages are advantageous.

Skills

Strong leadership and people management skills. Excellent interpersonal and communication abilities. Passion for storytelling, lifestyle, luxury, and travel. Proactive approach to client engagement and relationship building. Keen eye for visual details and team objective achievement.

Experience

A minimum of three years in a similar role within the luxury retail sector is required.

Workplace

The successful candidate will be located in Zurich, Zurich, Switzerland.

Compensation

Competitive salary with a profit-sharing scheme.

Benefits

Includes staff discounts on RIMOWA products, LVMH Family & Friends offers, a RIMOWA Essential Ambassador suitcase after six months, and regular training opportunities.

Culture

RIMOWA fosters a culture of innovation and excellence, providing a platform for personal and professional growth within the prestigious LVMH Group. The environment is international and dynamic, encouraging creativity and collaboration.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.