Richemont Senior Product Owner, Retail Operations

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Location
GenevaGenevaSwitzerland
Posted
Aug 12, 2025

About Richemont

Richemont, a prestigious conglomerate in the luxury goods sector, is renowned for its portfolio of illustrious Maisons, each epitomizing excellence in craftsmanship and innovation. As an employer, Richemont offers a dynamic and sophisticated work environment, fostering creativity and professional growth. The Group Platforms Product Office at Richemont HQ is at the cutting edge of modernizing luxury retail, providing omnichannel solutions that enhance customer experiences across its Maisons.

Richemont seeks a Senior Product Owner, Retail Operations in Geneva, Switzerland, to lead omnichannel solutions for luxury retail. Join a global leader in luxury goods.

Role & Responsibilities

  • Define and execute product strategy for seamless retail operations.
  • Manage product lifecycle, including vision, roadmap, and budget.
  • Act as liaison between business stakeholders and product teams.
  • Identify market opportunities and translate them into product requirements.
  • Prioritize demand in collaboration with senior management across Maisons and regions.
  • Maintain and refine product backlog based on business value and capacity.
  • Collaborate with development teams to ensure product vision is accurately implemented.
  • Conduct regular updates on product evolution and contribution to business success.
  • Continuously improve products based on user feedback and key metrics.
  • Support business in change management and share best practices.
  • Contribute to the Group’s global retail transformation initiatives.

Qualifications

  • At least 8 years of experience in retail and omnichannel product management.
  • Functional expertise in boutique operations or retail environment.
  • Proven experience in facilitation, change management, and cross-business problem solving.
  • Experience with product management techniques and agile methodologies.
  • Master’s degree in business administration, engineering, or equivalent qualifications.

Skills

Strong business acumen and customer orientation. Excellent analytical, problem-solving, and organizational skills. Proficiency in English is mandatory. Ability to work collaboratively in a team-oriented environment. Strong negotiation skills.

Experience

A minimum of 8 years in retail and omnichannel projects/products management, with a focus on multinational and innovative environments.

Education

Master’s degree in business administration, engineering, or equivalent qualifications.

Workplace

This position is based in Geneva, Geneva, Switzerland.

Benefits

Richemont offers a comprehensive benefits package, including opportunities for professional development and growth within a global luxury leader.

Culture

Richemont fosters a culture of innovation and excellence, encouraging employees to drive forward-thinking initiatives and contribute to the transformation of luxury retail. The collaborative environment supports creativity and professional development, making it an ideal setting for those passionate about luxury and innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.