Richemont Salesforce QA Lead

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Location
GenevaGenevaSwitzerland
Posted
Mar 26, 2025

About Richemont

Richemont, a prominent entity in the luxury goods sector, is renowned for its prestigious Maisons, each embodying a unique heritage and craftsmanship. As part of a global conglomerate, Richemont offers a dynamic and innovative working environment, fostering creativity and excellence across its diverse portfolio of luxury brands.

Join Richemont in Geneva as a Salesforce QA Lead, managing global testing strategies for luxury brands. Ideal for experienced professionals with Salesforce expertise.

Role & Responsibilities

  • Develop and implement a comprehensive testing strategy for Salesforce C360 Service Cloud.
  • Manage the C360 Service Cloud testing team in executing test plans and test cases.
  • Write, review, approve, and execute test cases.
  • Collaborate with Business Analysts to write test cases.
  • Plan and support System Integration Testing (SIT) and User Acceptance Testing (UAT) sessions, leading related ceremonies.
  • Manage the non-regression testing strategy.
  • Oversee the monitoring and reporting of testing activities.
  • Utilize test automation tools effectively.
  • Conduct performance testing and optimize system performance.
  • Collaborate with developers to resolve issues and enhance system quality.
  • Stay updated with the latest Salesforce features and evaluate their applicability.

Qualifications

  • Bachelor's degree in Business Administration, Information Technology, or related field.
  • 3+ years of experience as a QA Lead focusing on Salesforce implementations.
  • Salesforce Administrator certification.
  • Solid understanding of Salesforce platform capabilities and data model.
  • Experience in Agile delivery methodologies.
  • Fluent in English.
  • Experience with Confluence, Jira, and Zephyr.
  • ISTQB certification is advantageous.

Skills

Expertise in Salesforce Service Cloud configuration. Proficiency in data analysis and test execution. Strong communication and interpersonal skills. Ability to work in a complex, fast-paced, distributed environment.

Experience

A minimum of 3 years as a QA Lead with a focus on Salesforce implementations.

Education

Bachelor's degree in Business Administration, Information Technology, or related field.

Workplace

This position is based in Geneva, Geneva, Switzerland.

Benefits

Richemont offers a competitive benefits package, including opportunities for professional development and career advancement within a global luxury conglomerate.

Culture

Richemont fosters a culture of innovation and excellence, encouraging collaboration and creativity across its global teams. The company values diversity and inclusivity, providing a supportive environment for professional growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.