Richemont Luxury Sales Consultant
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- Posted
- Mar 16, 2026
About Richemont
Richemont is a leading international luxury group managing a portfolio of high-end maisons across jewelry, watches, leather goods and fashion. As an employer it emphasizes craftsmanship, heritage-driven product excellence and a client-centric retail experience across its maisons.
Richemont seeks a Sales Associate for its Fifth Avenue boutique in New York — deliver exceptional client service and drive luxury sales.
Role & Responsibilities
- Deliver exceptional, discreet client service consistent with Richemont brand standards; cultivate and sustain long-term client relationships through proactive clienteling.
- Achieve and exceed individual and store sales targets through consultative selling, upselling and cross-selling of the maison's product range.
- Maintain deep product knowledge and convey provenance, materials and craftsmanship to clients with confidence and accuracy.
- Manage transactional duties at point-of-sale, including accurate cash handling, payment processing and order fulfilment.
- Support visual merchandising and boutique presentation standards; participate in stock management, replenishment and loss-prevention procedures.
- Assist with private client appointments, in-store events and VIP experiences, coordinating with store management and cross-functional teams as required.
- Adhere to compliance, privacy and operational procedures, including client data entry and CRM updates.
Qualifications
- Proven track record in retail sales, preferably within luxury, jewelry or watches.
- Polished professional presentation and strong interpersonal skills suited to a high-net-worth clientele.
- Ability to work a flexible retail schedule including evenings, weekends and holidays.
- Right to work in the United States.
Skills
Experience
Typically 2+ years of retail sales experience with demonstrated success in a luxury or premium-brand environment; prior experience handling high-value transactions and VIP clients preferred.
Education
High school diploma or equivalent; post-secondary study in retail, hospitality or a related discipline is advantageous but not required.
Workplace
The role is situated in New York, New York, USA.
Culture
The Richemont retail environment prioritizes refined service, respect for artisanal heritage and meticulous attention to detail. Teams operate with a client-first mentality and high standards of professionalism, collaborating to deliver memorable, personalised experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.