Christian Dior Retail Manager

About Christian Dior

Parfums Christian Dior, a prestigious entity within the LVMH conglomerate, is renowned for its unparalleled excellence in the luxury sector. Since its inception in 1947, the brand has consistently epitomized the spirit of innovation and creativity, setting benchmarks in the realms of perfumes, cosmetics, and skincare. As a part of LVMH, Parfums Christian Dior offers expansive career opportunities across a global network of 75 distinguished Houses, fostering an environment of continuous growth and development.

Role & Responsibilities

• Develop and manage sales performance by store to achieve targets.
• Coordinate with the Sales-In team to ensure efficient order processing and optimal inventory levels.
• Compile and present monthly sales reports to management, including new product launches.
• Communicate competitive marketing activities to management.
• Ensure adherence to Dior's selling techniques and brand values through customer service.
• Motivate, evaluate, and retain a dynamic sales team, fostering team spirit.
• Enhance BC productivity through regular coaching and counter visits.
• Conduct annual appraisals and ensure attendance at mandatory training courses.
• Initiate and execute local incentive programs.
• Recruit qualified counter managers and BCs.
• Collaborate with the Sales Manager on BC development plans and manpower allocation.
• Plan and control retail activity expenses, ensuring sufficient manpower coverage.
• Enhance Dior's brand image through visual merchandising and POS activities.
• Supervise promotional activities and ensure effective execution.
• Take ownership of retail projects and ensure consistent use of tools and standards.
• Monitor progress and review counter results with counter heads.
• Ensure follow-up on action plans to improve D.I.O.R indicators.

Qualifications

• At least 5 years of experience in a supervisory role within the sales department, preferably with counter management experience.
• Extensive knowledge and experience in retail business, particularly in department stores.
• Strong leadership and people management skills.
• Proven ability to build effective teams.
• Result-driven with ambition, motivation, and dynamism.
• Sincere, down-to-earth, and people-oriented.

Skills

Experience

Minimum of 5 years in a supervisory role within the sales department, ideally with experience as a counter manager.

Workplace

Benefits

A challenging role in a dynamic, ambitious environment with daily learning opportunities and passionate team members. Career development within the global presence of LVMH's 75 distinguished Houses.

Culture

Parfums Christian Dior fosters a culture of creativity, excellence, and innovation. The company thrives on the collective passion of its employees, encouraging continuous reinvention and personal growth. As part of the LVMH family, Dior offers a supportive environment where ambition is nurtured, and career development is a key focus.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.