Christian Dior Regional Assistant Retail Education Manager

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Location
Island EastHong KongChina
Posted
May 27, 2025

About Christian Dior

Parfums Christian Dior, a distinguished entity within the luxury conglomerate LVMH, is renowned for its exquisite perfumes and cosmetics. As an employer, Dior offers a dynamic and innovative work environment, fostering creativity and excellence in the beauty industry. The brand is committed to nurturing talent and providing opportunities for professional growth within its global network.

Join Parfums Christian Dior in Island East, Hong Kong SAR as a Regional Assistant Retail Education Manager. Drive education strategy in Asia Pacific markets for makeup and fragrance.

Role & Responsibilities

  • Align and coordinate with the International Retail Education strategy to adapt axis modules, programs, guidelines, and service protocols across Asia Pacific regions.
  • Optimize counter services and tools, and develop market-relevant resources to meet the needs of each market.
  • Collaborate with Regional Retail Performance to monitor client experience and Dior services at points of sale.
  • Plan and organize annual regional seminars, workshops, and train-the-trainer programs, targeting 'Specialist/Expert' populations based on regional needs and business priorities.
  • Monitor the Axis Training curriculum and support markets in defining action and deployment plans across the region.
  • Collect feedback to continuously improve training materials and provide advice for category education and business development teams.
  • Support markets on the certification process for 'Specialist/Expert' populations.
  • Collaborate with the Regional digital learning team to develop relevant digital learning content and enhance the Beauty Consultant's learning journey.
  • Plan the digital learning calendar and consult with other regional training managers on rollout plans and e-learning activities.
  • Monitor and follow up on MYDIOR KPIs and Beauty Consultant learning.
  • Create digital content and videos to transmit global and regional Axis trends.
  • Organize the annual Axis Beauty Consultant Seminar in partnership with key stakeholders.
  • Advise on the seminar outline and resources required, ensuring smooth logistical and organizational processes.
  • Ensure clear communication with participants before and after the seminar, and collect feedback for evaluation.

Qualifications

  • Certification or diploma in makeup artistry or a related field is preferred
  • Minimum 5-8 years of experience in makeup, fragrance, or regional beauty retail training, including classroom and digital learning
  • Fluent in written and verbal English; proficiency in another Asian language is a plus

Skills

Excellent facilitation skills and ability to engage participants Customer and retail focus with a client-centric mindset Global vision and understanding of the retail network Ability to build collaborative and trusting relationships in a multicultural environment Strategic agility and ability to propose and adapt innovative ideas Strong communication and influencing skills Proficiency in MS applications, especially Excel, Word, and PowerPoint

Experience

A minimum of 5 years of experience in makeup, fragrance, or regional beauty retail training is required.

Education

Certification or diploma in makeup artistry or a related field is preferred.

Workplace

The role is situated in Island East, Hong Kong, China.

Benefits

The role offers opportunities for travel within the Asia Pacific region, approximately 30% of the time, and provides a platform for professional growth within a prestigious luxury brand.

Culture

Parfums Christian Dior fosters a culture of innovation, creativity, and excellence. The company values diversity and collaboration, encouraging employees to build trusting relationships across multicultural environments. As part of the LVMH group, Dior upholds a commitment to sustainability and ethical practices, ensuring a positive impact on society and the environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.