Christian Dior Omnichannel Supply Chain Project Manager

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Location
Neuilly-sur-SeineÎle-de-FranceFrance
Posted
Jun 24, 2025

About Christian Dior

Parfums Christian Dior, a distinguished entity within the LVMH conglomerate, epitomizes a harmonious blend of heritage and forward-thinking values. As a leader in the luxury cosmetics and fragrance industry, the brand is committed to fostering a diverse and inclusive workplace that celebrates individuality and enriches its teams.

Join Parfums Christian Dior in Neuilly-sur-Seine, France, as an Omnichannel Supply Chain Project Manager. Lead transformative projects in a dynamic luxury environment.

Role & Responsibilities

  • Lead the implementation, evolution, and optimization of OMS and omnichannel systems in collaboration with IT, Supply Chain, and Retail teams.
  • Ensure integration of OMS with other systems such as ERP, WMS, CRM, and e-commerce platforms.
  • Define and implement optimized omnichannel journeys including Ship-from-Store, Click & Collect, Endless Aisle, and returns management.
  • Ensure coherence and fluidity of flows between distribution channels and logistics centers.
  • Monitor and analyze omnichannel flow performance to enhance service quality and reduce logistics costs.
  • Improve delivery times, stock management, and customer service excellence.
  • Identify optimization opportunities in Supply Chain processes related to omnichannel and propose innovative solutions.
  • Collaborate with business teams to ensure adoption and training on new solutions and processes.
  • Support operational teams in deploying new tools and operating modes.
  • Conduct technological watch and benchmark market best practices.
  • Act as Business Process Owner for the Autoreplenishment system, coordinating evolution needs for other Beauty division houses.
  • Implement collaborative projects with retailers and distributors, including Shared Supply Management pilots.
  • Optimize Customer Service and Sales Administration processes.

Qualifications

  • Bachelor's degree in Engineering, Business, or equivalent with a specialization in Supply Chain, Information Systems, or Digital.
  • Minimum of 5 years of experience in Supply Chain project management, preferably in a retail and omnichannel environment within a luxury brand.

Skills

Experience in implementing or configuring an OMS in Supply Chain. Experience with Autoreplenishment in Retail. Proven project management expertise. Strong data analysis and KPI management skills. Fluent in English. Excellent interpersonal skills for cross-functional collaboration. Strong analytical and synthesis skills. Customer service orientation. Proactive and results-oriented approach. Versatile with consistent rigor. Inspiring leadership and effective prioritization skills.

Experience

Minimum of 5 years in Supply Chain project management, ideally in a luxury retail and omnichannel setting.

Education

Bachelor's degree in Engineering, Business, or equivalent with a specialization in Supply Chain, Information Systems, or Digital.

Workplace

This position is based in Neuilly-sur-Seine, Île-de-France, France, within easy reach of Paris.

Benefits

Parfums Christian Dior offers a dynamic and inclusive work environment that values diversity and encourages personal and professional growth.

Culture

The culture at Parfums Christian Dior is deeply rooted in excellence, combining a rich heritage with a commitment to innovation and diversity. The brand promotes an inclusive and fulfilling work environment that respects the uniqueness of each individual.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.