Omega e-Commerce Coordinator

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Location
Biel/BienneBernSwitzerland
Posted
Dec 13, 2024

About Omega

Omega, a distinguished name in the world of horology, has been synonymous with quality, precision, and innovation for over 170 years. As part of the Swatch Group, Omega continues to set benchmarks in luxury watchmaking, renowned for its cutting-edge technology and timeless style. The brand remains at the forefront of haute horlogerie, consistently redefining precision and sports timekeeping. Omega values the contributions of talented individuals across the globe, seeking those who are eager to join its dynamic teams.

Join Omega in Biel/Bienne, Switzerland as an e-Commerce Coordinator, managing the Swiss market's online operations. Ideal for those with luxury sector experience.

Role & Responsibilities

  • Oversee the operational management of the Swiss e-commerce site, including sales, logistics, and digital communication to achieve revenue targets and enhance online boutique performance.
  • Deliver an unforgettable customer experience by ensuring personalized and impeccable service across various channels such as emails and phone.
  • Analyze and share key reports on sales, product mix, traffic, and KPIs.
  • Supervise and accurately track online product inventory.
  • Collaborate closely with internal teams to ensure optimal synergy.

Qualifications

  • Proven and substantial experience in a similar role, preferably within the luxury sector.
  • Fluency in French and German, with strong proficiency in English and excellent writing skills.

Skills

Creative, dynamic, and capable of handling stress while embracing challenges. Detail-oriented, methodical, rigorous, and autonomous. Excellent interpersonal skills, communicative, and flexible.

Experience

Solid experience in a similar role, ideally within the luxury industry.

Workplace

This position is based in Biel/Bienne, Bern, Switzerland.

Benefits

Omega offers a stimulating work environment within the luxury sector, providing opportunities for professional growth and development.

Culture

Omega fosters a culture of innovation and excellence, encouraging creativity and collaboration among its teams. The brand values diversity and inclusivity, promoting a dynamic and supportive workplace.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.