Officine Panerai Senior Client Advisor

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Location
DubaiDubaiUAE
Posted
Nov 11, 2025

About Officine Panerai

Officine Panerai, a distinguished name in the luxury watchmaking industry, operates under the prestigious Richemont Group, known for its portfolio of iconic brands. As an employer, Panerai offers a dynamic environment where innovation meets tradition, fostering a culture of excellence and craftsmanship. The brand is committed to nurturing talent and providing opportunities for professional growth within the luxury sector.

Join Officine Panerai in Dubai as a Senior Client Advisor, contributing to luxury sales and client relations. Enhance your career within the prestigious Richemont Group.

Role & Responsibilities

  • Achieve and exceed personal sales targets and contribute to the boutique's overall objectives.
  • Participate actively in briefings and contribute to the boutique's performance development.
  • Manage customer interactions and lead the sales process according to the Panerai Selling Ceremony.
  • Identify high-potential sales leads and conduct private viewings with VIP clients.
  • Promote products by understanding customer needs and maintaining extensive product knowledge.
  • Stay informed about the competition and luxury industry through self-learning and training.
  • Maintain impeccable presentation as a brand ambassador, adhering to Maison guidelines.
  • Comply with company policies and manage daily boutique operations, including inventory and repairs.
  • Ensure excellent boutique appearance in line with visual merchandising guidelines.
  • Assist with special projects and contribute to the boutique database development.
  • Cultivate client relationships through exceptional service and CRM initiatives.
  • Support the Boutique Manager in CRM action plans and participate in events.
  • Provide excellent client experience and handle after-sales service requests efficiently.

Qualifications

  • Proven experience in a luxury service-oriented environment.
  • Customer-focused approach with strong service understanding.
  • Results and action-oriented mindset.

Skills

Excellent organization, presentation, and communication skills. Strong attention to detail and multitasking ability. Team player with good interpersonal skills and empathy. Curiosity, self-motivation, reliability, and honesty. Fluency in English; additional language skills are advantageous. Strong computer proficiency.

Experience

Experience in a luxury service-oriented environment is required.

Workplace

The role is situated in Dubai, Dubai, UAE.

Benefits

Panerai offers a comprehensive benefits package, fostering a supportive and enriching work environment that values diversity and professional development.

Culture

Panerai, as part of the Richemont Group, thrives on the rich diversity of arts, cultures, and human skills. The company values freedom, collegiality, loyalty, and solidarity, fostering an environment of empathy, curiosity, courage, humility, and integrity. It is committed to making a positive impact on the world.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.