Montblanc Trade Manager - On-Site Merchandising & CRO
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- Posted
- Feb 26, 2025
About Montblanc
Montblanc, a prestigious name in luxury goods, is renowned for crafting products that transcend conventional luxury, appealing to individuals driven by passion and a desire to leave a lasting legacy. As part of the Richemont Group, Montblanc offers a dynamic and innovative work environment that encourages creativity and excellence.
Join Montblanc in Hamburg as a Trade Manager - On-Site Merchandising & CRO. Enhance user experience and drive e-commerce performance in a dynamic luxury environment.
Role & Responsibilities
- Manage and optimize the on-site search experience, including refining search algorithms and implementing redirects.
- Analyze search data to identify trends and enhance product discoverability.
- Develop and execute on-site merchandising strategies to maximize sales and customer engagement.
- Regularly update product assortments based on data-driven insights and commercial priorities.
- Own the CRO strategy by conducting A/B tests and analyzing customer behavior to improve the user journey.
- Monitor site performance using analytical tools and provide weekly reports on key metrics.
- Partner with cross-functional teams to align merchandising initiatives with brand campaigns and promotions.
- Collaborate with UX/UI teams to enhance site usability and streamline the checkout process.
- Track the effectiveness of merchandising changes and provide recommendations for continuous improvement.
Qualifications
- 4+ years of experience in e-commerce site merchandising, on-site search optimization, or CRO roles.
- Strong analytical skills with proficiency in tools like Google Analytics and Contentsquare.
- Experience using on-site search management tools such as Algolia.
- A/B testing experience and familiarity with platforms like AB Tasty, Optimizely, or VWO.
- Fluent English skills and preferably one other European language, particularly German.
Skills
Experience
A minimum of 4 years in e-commerce site merchandising, on-site search optimization, or CRO roles, preferably in a direct-to-consumer environment.
Workplace
This position is based in Hamburg, Hamburg, Germany.
Benefits
The role offers an international environment with good development opportunities, flexible working hours, an attractive company pension scheme, and site services such as a canteen and on-site café. Employees enjoy company sports programs, discounted Urban Sports membership, a subsidized local public transport ticket, and special conditions on Montblanc products and other Group brands. Additional benefits include 30 days of holiday, regular employee events, and various further training opportunities.
Culture
Montblanc's culture is a blend of tradition and pioneering spirit, fostering individuality, enthusiasm, and creativity. The company values diversity and cosmopolitanism, encouraging employees to go beyond conventional boundaries and leave their mark. It is an environment where employee recognition and support are paramount.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.