Marc Jacobs Sales Ambassador

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Location
LondonEnglandUK
Posted
Nov 19, 2025

About Marc Jacobs

Marc Jacobs, a distinguished name in the luxury fashion industry, was established in 1984 by its eponymous founder and business partner Robert Duffy. As part of the prestigious Fashion & Leather Goods business group, Marc Jacobs has evolved into a global brand renowned for its innovative designs and commitment to excellence. The brand offers a dynamic work environment that encourages creativity and professional growth.

Join Marc Jacobs in London as a Sales Ambassador. This full-time, temporary position offers the chance to work with a renowned luxury brand in the heart of the fashion industry.

Role & Responsibilities

  • Serve as a brand ambassador, instilling passion and pride for Marc Jacobs.
  • Embody and represent the brand image to customers and the store team, adhering to dress codes and appearance guidelines.
  • Reflect visual merchandising guidelines to promote the brand image.
  • Enhance customer service standards to ensure an exceptional client journey.
  • Welcome clients, educate them about the brand, and build lasting relationships.
  • Introduce complementary products and share product knowledge to drive sales and achieve targets.
  • Process sales confidently and professionally.
  • Gather client CRM details to expand the client book.
  • Stay informed on fashion trends and product lines through research.
  • Ensure adherence to company policies and procedures.
  • Support stock control and management.

Qualifications

  • Minimum of 2 years' experience in sales within a luxury, high fashion environment.
  • Experience in selling ready-to-wear (RTW) and leather goods (LG).
  • Fluency in English; additional languages are advantageous.

Skills

Passion for fashion and sales. Commitment to achieving and exceeding sales targets while focusing on client experience. Excellent personal presentation as a Marc Jacobs Brand Ambassador. Understanding of retail KPIs.

Experience

Minimum 3 years of experience in a similar role within the luxury fashion sector.

Workplace

This position is based in London, England, UK.

Benefits

Opportunity to work with a globally recognized luxury brand and gain valuable experience in the fashion industry.

Culture

Marc Jacobs fosters a vibrant and inclusive workplace culture that values creativity, innovation, and excellence. Employees are encouraged to express their individuality while contributing to the brand's esteemed reputation in the luxury fashion industry.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.